Support

  • Weekdays 7AM–5PM PT
  • Toll-free: 877.314.9242
  • Local: +1.778.328.7276
  • Fax: 888.876.5725

We are actively monitoring our systems 24/7 and strive to prevent service impacting events. Our team is here to train, help and solve issues so you can focus on your core business and spend less time dealing with technical challenges.

Service Bulletin

Current Status

ServiceStatus
East Coast NOC, USAOnline
West Coast NOC, CanadaOnline
West Coast NOC, USAOnline
South Central NOC, USAOnline
International NOCOnline
Fax ATA Provisioning SystemOnline
Client Fax Portal WebsiteOnline

FAQ

  1. How to use virtual fax to send and receive fax
  2. How to change my virtual fax email address
  3. Dialing rules for sending out fax
  4. Fax to E-mail sent as TIFF not PDF
  5. What does “Over Limit” mean
  6. PC to Fax Instructions
more

How to

  1. Create an ATA account through the Portal
  2. Create a virtual fax account through the Portal
  3. Activate an ATA
more

Resources