Your Fax Vendor Is Quietly Killing Your UCaaS Rollout
You’ve migrated voice. You’ve nailed messaging. You’ve deployed Teams, Zoom, or Webex like a pro. But your customer’s UCaaS project still isn’t complete.
Why?
Because fax is the silent saboteur.
The Final Barrier to Full UCaaS
For MSPs and telecom consultants, UCaaS rollouts are supposed to simplify communications. Yet for many clients in healthcare, government, legal, or finance, fax remains the one legacy technology that refuses to die, and it’s often left behind.
Fax isn’t just a box in the server room. It’s deeply integrated into core workflows: patient records, court filings, insurance claims, financial reports.
And when you migrate everything except fax?
You leave behind:
Physical analog lines
Incompatible hardware
On-prem fax servers no one wants to manage
Compliance gaps and audit exposure
A customer who thinks your "modern UCaaS solution" isn’t so modern after all
Workflow Breakdown: How Legacy Fax Creates Friction
MSPs report that fax is often the source of the most persistent support tickets post-UCaaS migration. Why?
User confusion over multiple interfaces
Manual workarounds like scan-to-email or paper routing
Lost documents due to failed delivery retries or no confirmation logs
Compliance risk from systems with no encryption or audit trail
Every broken workflow is a drag on your success metrics: time-to-deploy, user satisfaction, and churn prevention.
What "Modern Fax" Looks Like in a UCaaS World
Here’s what your fax solution should look like:
Teams, Zoom, or other UC-integrated workflows
SOC 2-compliant infrastructure
AES 256-bit encryption in transit and at rest
Detailed audit logs for compliance reviews
Secure APIs for fax-to-EMR or other system integrations
Role-based access control and centralized admin
In short, it should match the security, UX, and scalability of the rest of your UCaaS stack.
FaxSIPit: Built to Complete the UCaaS Picture
FaxSIPit helps MSPs and UCaaS providers fill the final gap with a platform purpose-built for modern, multi-tenant environments:
TLS ATA for cases where hardware is still required
Hosted fax for zero-infrastructure deployments
Secure API faxing for app and workflow automation
SOC 2-attested operations you can trust in an audit
Our deployments go live in days, not months, and we work behind the scenes to make you the hero of the rollout.
Conclusion: UCaaS Isn’t Complete Without a Fax Strategy
Fax may not be sexy. But when it breaks, it burns.
If you’re not including fax in your UCaaS discovery conversations, you’re leaving risk on the table. And margin too.
Let’s help you fix that.
Book a call to see how FaxSIPit can modernize fax for your next UCaaS rollout. Email us at sales@faxsipit.com to learn more.
