"FaxSIPit transformed our entire fax operation giving our IT administrators unprecedented visibility, detailed audit trails, and the comprehensive control needed across 200+ departments and 2000+ users. Before FaxSIPit, we operated in the dark, unsure even how many fax lines were in use."
How a Top U.S. University Modernized Faxing Across 200+ Departments
20 Feb 2025
Sarah Davis
Contributing Writer and Editor
From Legacy Bottlenecks to Cloud Faxing Success
A leading public university—ranked in the Top 50 nationwide—faced growing pressure to modernize its fax systems. With over 200 departments and tens of thousands of students and staff across multiple campuses, their outdated infrastructure created major challenges in compliance, efficiency, and visibility.
FaxSIPit provided the solution. Our secure, scalable cloud faxing platform transformed their operations, helping them achieve full compliance, eliminate inefficiencies, and integrate seamlessly with existing communication tools.
Key Challenges
HIPAA and FERPA Compliance
The university had to manage protected health and student information, requiring end-to-end security and regulatory compliance.Decentralized Fax Management
Legacy systems lacked centralized control, leading to high failure rates and little visibility across departments.Complex Deployment Needs
A successful rollout demanded coordination across hundreds of academic and administrative units.UC Integration Requirements
Zoom was a key communication tool across campus, and any faxing solution needed to integrate effortlessly.
Why the University Chose FaxSIPit
Certified Compliance Out of the Box
Built-in HIPAA and FERPA safeguards allowed the university to confidently manage sensitive documents.Tailored Onboarding and White-Glove Support
Our team worked directly with IT leaders and departmental staff to ensure a smooth, multi-phase deployment.Departmental Hierarchy Built In
Our system mirrored the university’s organizational structure, providing administrators with unmatched control and transparency.Seamless Zoom Integration
With Zoom and Microsoft Teams integrations FaxSIPit fit naturally into their UC ecosystem.Unmatched Reliability
Fax failure rates dropped dramatically, improving delivery of critical records and documents across campus.
Results That Speak for Themselves
Full Regulatory Compliance
Reduced risk by meeting HIPAA and FERPA standards across the entire institution.Increased Productivity
Staff reported fewer errors and improved departmental efficiency.Rapid Campus-Wide Adoption
Deployment was completed quickly with strong IT and end-user satisfaction.Better User Experience
Staff praised the platform’s ease of use, audit trails, and visibility into fax activity.
See What FaxSIPit Can Do for Your Campus
Whether you're a university, public institution, or large enterprise, FaxSIPit makes secure, cloud-based faxing simple, compliant, and scalable.
Contact Us to schedule a demo or reach out at sales@faxsipit.com
