Fax Solutions That Scale With Your Business

SecureFax-ATA

FAQ

How long will it take until the service will be available?
How is my privacy protected
Is there a training video that can help me to setup the service?
What if I already have a fax number
What happens if I have problems
I am travelling but have an ATA account can I still get my faxes?
Am I paying Zoom or Faxsipit for my services?
What is the term of the agreement?
Can I get the ATA and Virtual Fax Service
Why is the first payment higher than the rest?
What services do you offer?
How is my credit card information protected
Is there a special pricing for more than 5 fax numbers?
Can I submit two consecutive orders with the same email address?
Is it possible to attach more than one billing statement for an order?
How do I cancel a subscription to the service?

We encountered an error. Please return to the Zoom page to start the order process.
Step 1 of 4
Step 1 of 5
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Name*
First Last
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Email*

Provide your work email.
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Company*
Order details
- Do you want to port an existing fax number?*
  - Yes, port an existing fax number ($20 per number)
  - No, create a new fax number
  It takes on average 4 to 6 weeks to port existing numbers.
- Fax number type*
  - Local
  - Toll-free
- How many fax numbers do you want?*
  What is the amount of fax numbers you want to have through our services?
- Billing frequency*
  - Monthly — $29.95 per month
  - Yearly — $346.20 per year ($28.85 per month)
  You have the option to pay the billing monthly or yearly. In the case that you ever need / want to opt out of our services you can cancel the yearly billing cycle at any point and will be able to retrieve your funds for the rest of the year.
- What is included
  - 1000 page/month in & out (overage at 4 cents per page)
  - 1 DID (phone number) per ATA
  - PC-to-Fax (Windows Fax Print Driver)
  - Web-to-Fax
  - Customer support
- Order summary (USD)
We encountered an error. Please return to the Zoom page to start the order process.

Step 2 of 5
Step 2 of 4
Fax numbers
Enter each of your existing telephone numbers that you would like to port in to our service.
Each toll-free number will be assigned automatically.
For each fax number, you have the option of forwarding incoming faxes to an email address.
Line 1
1. New fax number*
Select the city for you new local fax number.
1. Telephone / Fax number*
1. Incoming email address

Optionally, all incoming faxes can also be sent to an email address.
Line 2
2. New fax number*
Select the city for you new local fax number.
2. Telephone / Fax number*
2. Incoming email address

Optionally, all incoming faxes can also be sent to an email address.
Line 3
3. New fax number*
Select the city for you new local fax number.
3. Telephone / Fax number*
3. Incoming email address

Optionally, all incoming faxes can also be sent to an email address.
Line 4
4. New fax number*
Select the city for you new local fax number.
4. Telephone / Fax number*
4. Incoming email address

Optionally, all incoming faxes can also be sent to an email address.
Line 5
5. New fax number*
5. Telephone / Fax number*
5. Incoming email address

Optionally, all incoming faxes can also be sent to an email address.
Please double check that you entered the correct telephone numbers. Each number you provide will be ported-in to our service and converted to a fax line.
Confirmed fax numbers*
- I confirm that the above telephone numbers will be ported-in as fax numbers.

Step 3 of 5
Service authorization
Billing telephone number (BTN)*
The majority of the time this is the same as the number being ported over.
Account PIN/password
Account number
The majority of the time, account numbers are the same as the number being porting over. Please review your current account details before porting.
End-user name
Authorized person that is registered with the carrier, in companies it may be the owner.
Type of service*
Service address
Make sure not to confuse the billing and service address. You can differentiate them as the service address being the address that receives a package at the door. The Billing address is correlated to the information on the card that is being processed. Please insert the service address below.
Street number*
This is the primary street address. Only input numbers. No spaces, hyphens, and letters are to go into this field.
Street pre-direction
Street name*
Street type
Street post-direction
Location type
Location value
City*
State / Province / Territory*
Zip / Postal Code*
Supporting documents
- RESPORG*
  Please upload the RESPORG. The RESPORG must include an authorized signature and a date stamp of when it was signed. See example (XLSX)
  File extensions: gif, jpg, png, tiff, pdf, doc, docx, xls, xlsx
  Max file size: 5MB
  Drop files here or
  Accepted file types: jpg, jpeg, gif, png, pdf, doc, docx, xls, xlsx, tiff, Max. file size: 5 MB, Max. files: 5.
- Letter of Authorization (LOA)*
  Please download this LOA file (pdf), fill it in and upload. The LOA must include an authorized signature and a date stamp of when it was signed.
  File extensions: gif, jpg, png, tiff, pdf, doc, docx, xls, xlsx
  Max file size: 5MB
  Drop files here or
  Accepted file types: jpg, jpeg, gif, png, pdf, doc, docx, xls, xlsx, tiff, Max. file size: 5 MB, Max. files: 5.
- Use contact name for authorization
  - Use my name to authorize the request
- Authorized name*
  This person must be authorized to make this request and should be the same name as the person who signed the supporting documents.
- Signed Documents*
  - I confirm that the RESPORG document has been signed and dated by an authorized person.
- Signed Documents*
  - I confirm that the LOA document has been signed and dated by an authorized person.
- Billing statement*
  Please upload the last billing statement or monthly invoice for the numbers being ported-in to our service.
  File extensions: gif, jpg, png, tiff, pdf, doc, docx, xls, xlsx
  Max file size: 5MB
  Drop files here or
  Accepted file types: jpg, jpeg, gif, png, pdf, doc, docx, xls, xlsx, tiff, Max. file size: 5 MB, Max. files: 5.

Step 3 of 4
Step 4 of 5
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Monthly Plan
$29.95 per fax number
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Yearly Plan
$346.20 per fax number (average of $28.85 per month)
Service Plan
Price: $0.00
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Port-in Cost
Port-in Request
Price: $0.00
ATA
Price: $0.00
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One-time cost
Hidden
First payment (excludes any applicable taxes)
Shipping
Price: $0.00
Shipping
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Subtotal
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PST Calculation
PST
Price: $0.00
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GST Calculation
GST
Price: $0.00
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HST Calculation
HST
Price: $0.00
Total
$0.00
- Billing address*
  Street Address Address Line 2 City State / Province / Territory Zip / Postal Code
- Shipping address*
  Ship to the billing address
  Street Address Address Line 2 City State / Province / Territory Zip / Postal Code
- Order summary (USD)
Additional services
- I would like to purchase additional services from FaxSIPit Services Inc.
What services are you interested in?*
Notes
Request for FOC date or specific instructions.
User agreement
Corporate Agreement*
I agree to the FaxSIPit Services Inc. corporate agreement.*
Privacy Policy*
I agree to the FaxSIPit Services Inc. privacy policy.*

Do you have more advanced needs or any questions?

Our team can provide you with a customized solution that integrates with your current applications and systems.

Contact Sales

Country of fax number	Monthly recurring cost	International calling rate (per minute)
Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Chile, China, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Peru, Poland, Romania, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden. Switzerland, Taiwan, United Kingdom	$22.50	$0.06
Egypt	$42.50	$0.12
Gibraltar	$362.50	$1.08
Latvia	$40.50	$0.11
Lithuania	$24.50	$0.06
Philippines	$80.50	$0.23

One-time cost to port-in an existing DID	Porting International fax numbers is possible but time to transfer is dependent upon the country. Standard porting (LNP) rate applies.
Overage fees	6¢ per minute

Country of fax number	Monthly recurring cost	International calling rate (per minute)
Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Chile, China, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Peru, Poland, Romania, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden. Switzerland, Taiwan, United Kingdom	$30.50	$0.06
Egypt	$50.50	$0.12
Gibraltar	$370.50	$1.08
Latvia	$48.50	$0.11
Lithuania	$32.50	$0.06
Philippines	$88.50	$0.23

One-time cost ATA (hardware) cost	$99 per DID (excludes shipping)
One-time cost to port-in an existing DID	Porting International fax numbers is possible but time to transfer is dependent upon the country. Standard porting (LNP) rate applies.
Overage fees	6¢ per minute

Fax Solutions That Scale With Your Business

SecureFax-ATA

FAQ

Order details

What is included

Order summary (USD)

Fax numbers

Line 1

Line 2

Line 3

Line 4

Line 5

Service authorization

Service address

Supporting documents

Order summary (USD)

User agreement

Payment information

Order summary (USD)

Do you have more advanced needs or any questions?

Contact FaxSIPit

Zoom international pricing for Virtual Fax (vFax)

Zoom international pricing for SecureFax-ATA