Additional Network Capacity – Completed

April 3 2018 5:00 PM PDT – During our maintenance window on Saturday, April 7th 8:30 PM PDT we will be migrating our portal to Amazon Web Services cloud (AWS). This move is another step to create a strong redundancy and increase the reliability of our services. We will make a graceful cut over so as not to interrupt any fax transmissions that is in progress. There may be a small window of up to 10 minutes where white ATAs may receive a busy tone while the white ATAs resync from one POP to another. Please notify your customers that if they try and send a fax in the transition period and they receive a busy tone they should restart their white ATA and try again. We apologize for any inconvenience that this may cause.