Frequently Asked Questions

Frequently Asked Questions

Find quick answers to common questions about FaxSIPit services, billing, setup, and more.

Find quick answers to common questions about FaxSIPit services, billing, setup, and more.

Blue triangle graphics
Blue triangle graphics
Blue triangle graphics
Blue triangle graphics
Blue triangle graphics
Blue triangle graphics

Faxing & Delivery

How do I receive faxes into my inbox?

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Can I schedule a fax to send later?

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What file types does FaxSIPit support?

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How can I check if my fax was delivered?

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Why did my fax fail to deliver?

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How do I send a fax using FaxSIPit?

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Getting Started

How do I upload documents to send as a fax?

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How do I navigate the FaxSIPit dashboard?

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What browsers are supported by FaxSIPit?

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Can I invite my team members to FaxSIPit?

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How do I add my fax numbers to FaxSIPit?

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How do I create and activate my FaxSIPit account?

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Integrations

How do I fix an integration that suddenly stopped working?

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Does FaxSIPit integrate with MFP (Multi-Function Printer) devices?

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How does the FaxSIPit API work?

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Can I send a fax from my Gmail or Google Drive?

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How do I connect FaxSIPit to Microsoft 365?

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Which integrations does FaxSIPit support?

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Troubleshooting

Why is my fax stuck in the queue?

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Why can’t I receive faxes on my number?

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How do I resolve “Unsupported File Format” errors?

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What should I do when fax delivery is delayed?

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Why am I unable to log in to my FaxSIPit account?

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Compliance & Security

Where are FaxSIPit’s servers located?

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How can I control who has access to sensitive fax data?

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How do audit logs work in FaxSIPit?

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Does FaxSIPit store my faxes permanently?

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How does FaxSIPit encrypt my fax data?

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Is FaxSIPit HIPAA compliant?

Icon Here

Faxing & Delivery

How do I receive faxes into my inbox?

Icon Here

Can I schedule a fax to send later?

Icon Here

What file types does FaxSIPit support?

Icon Here

How can I check if my fax was delivered?

Icon Here

Why did my fax fail to deliver?

Icon Here

How do I send a fax using FaxSIPit?

Icon Here

Getting Started

How do I upload documents to send as a fax?

Icon Here

How do I navigate the FaxSIPit dashboard?

Icon Here

What browsers are supported by FaxSIPit?

Icon Here

Can I invite my team members to FaxSIPit?

Icon Here

How do I add my fax numbers to FaxSIPit?

Icon Here

How do I create and activate my FaxSIPit account?

Icon Here

Integrations

How do I fix an integration that suddenly stopped working?

Icon Here

Does FaxSIPit integrate with MFP (Multi-Function Printer) devices?

Icon Here

How does the FaxSIPit API work?

Icon Here

Can I send a fax from my Gmail or Google Drive?

Icon Here

How do I connect FaxSIPit to Microsoft 365?

Icon Here

Which integrations does FaxSIPit support?

Icon Here

Troubleshooting

Why is my fax stuck in the queue?

Icon Here

Why can’t I receive faxes on my number?

Icon Here

How do I resolve “Unsupported File Format” errors?

Icon Here

What should I do when fax delivery is delayed?

Icon Here

Why am I unable to log in to my FaxSIPit account?

Icon Here

Compliance & Security

Where are FaxSIPit’s servers located?

Icon Here

How can I control who has access to sensitive fax data?

Icon Here

How do audit logs work in FaxSIPit?

Icon Here

Does FaxSIPit store my faxes permanently?

Icon Here

How does FaxSIPit encrypt my fax data?

Icon Here

Is FaxSIPit HIPAA compliant?

Icon Here

Faxing & Delivery

How do I receive faxes into my inbox?

Icon Here

Can I schedule a fax to send later?

Icon Here

What file types does FaxSIPit support?

Icon Here

How can I check if my fax was delivered?

Icon Here

Why did my fax fail to deliver?

Icon Here

How do I send a fax using FaxSIPit?

Icon Here

Getting Started

How do I upload documents to send as a fax?

Icon Here

How do I navigate the FaxSIPit dashboard?

Icon Here

What browsers are supported by FaxSIPit?

Icon Here

Can I invite my team members to FaxSIPit?

Icon Here

How do I add my fax numbers to FaxSIPit?

Icon Here

How do I create and activate my FaxSIPit account?

Icon Here

Integrations

How do I fix an integration that suddenly stopped working?

Icon Here

Does FaxSIPit integrate with MFP (Multi-Function Printer) devices?

Icon Here

How does the FaxSIPit API work?

Icon Here

Can I send a fax from my Gmail or Google Drive?

Icon Here

How do I connect FaxSIPit to Microsoft 365?

Icon Here

Which integrations does FaxSIPit support?

Icon Here

Troubleshooting

Why is my fax stuck in the queue?

Icon Here

Why can’t I receive faxes on my number?

Icon Here

How do I resolve “Unsupported File Format” errors?

Icon Here

What should I do when fax delivery is delayed?

Icon Here

Why am I unable to log in to my FaxSIPit account?

Icon Here

Compliance & Security

Where are FaxSIPit’s servers located?

Icon Here

How can I control who has access to sensitive fax data?

Icon Here

How do audit logs work in FaxSIPit?

Icon Here

Does FaxSIPit store my faxes permanently?

Icon Here

How does FaxSIPit encrypt my fax data?

Icon Here

Is FaxSIPit HIPAA compliant?

Icon Here

If you can’t find what you’re looking for, our team is ready to help!

Can’t find what you’re looking for? Our team is here to help

If you can’t find what you’re looking for, our team is ready to help!

Can’t find what you’re looking for? Our team is here to help

If you can’t find what you’re looking for, our team is ready to help!

Can’t find what you’re looking for? Our team is here to help

If you can’t find what you’re looking for, our team is ready to help!

Can’t find what you’re looking for? Our team is here to help