By some accounts, there are millions of fax machines still in use today, which means the medium has not gone the way of the pager. Companies still perceive it as a secure means of data transmission, and it could be several more years before the traditional facsimile machine is completely phased-out. While some companies are […]
Inbound issues are almost always impossible for us to resolve especially when they are related to poor line condition or downstream carrier issues. Your clients should be made well aware of this limitation so their expectations are well managed. The problem is that we have far more ability and success to address outbound faxing issues. […]
Whether you are offering standalone virtual fax services or including them as an add-on feature with traditional faxing there are several variations on the service that can be used. Receiving Virtual Faxes The default method for receiving a virtual fax is by email with the faxed document coming as a PDF attachment. Multiple email addresses […]
If your customer can send faxes from their fax machine but complain they can’t receive faxes there are several things you can check to determine the cause. First, when a fax comes in does the user hear the fax machine ringing? If so does the fax machine pick up the call? You, or they, might […]
Vancouver – January 21st, 2016 – Shield 4UC™, a global leader in secure fax data transfer, today announces its release of Shield trunking services. A hosted cloud service for businesses requiring compliant data transfer that allows the efficient exchange of secure fax messages. Shield utilizes SFTP along with AES encryption to allow HylaFax users to […]
