One of the most common fax-over-IP (FoIP) questions is how to eliminate packet loss and jitter. Thankfully, there is a solution. The problem of packet loss and jitter is the result of reliance on the T.38 transmission protocol. Both the T.38 and the G.711 protocols were not made for IP transmission. VoIP was developed for […]
Last month, we went over some ways to set up a new account when a client has an existing fax number. One option was to forward the number to another number. However this is not the best choice. There are several technical considerations why not: • Forwarding introduces another hop and contributes to a fax […]
There are some rejections we just can’t avoid, like an account freeze on the LSP side. And with fax numbers they have often had a “hot potato” history of multiple providers, so details e/u has might not be correct. Additionally, if an end user is going through a wholesale changeover of a service provider, including […]
One of the most common fax-over-IP (FoIP) questions is how to eliminate packet loss and jitter. Thankfully, there is a solution. The problem of packet loss and jitter is the result of reliance on the T.38 transmission protocol. Both the T.38 and the G.711 protocols were not made for IP transmission. VoIP was developed for […]
We are often asked what the best way is to setup a new account when the client has an existing fax number. The interim time period while the fax number is porting can be difficult for your client and their customers. Some of the following recommendations are listed below: Assign your client a temporary DID. […]
