Getting Started: Configure your fax account settings

Getting Started

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Manage fax numbers, email notifications, and email-to-fax permissions from the web portal.

Steps

  1. Log in to the web portal

  2. Navigate to Account Details

  3. Locate the list of available fax numbers

  4. Click on a fax number (each number is a clickable link)

  5. Update the settings as needed:

    • CSID (fax identifier sent with transmissions)

    • Email notification settings (inbound and outbound)

    • Email address for notifications

    • Authorized email address for sending faxes (email-to-fax)

    • Inbound fax delivery email (receive fax as attachment)

    • Inbound notification email (notification only, no attachment)

  6. Click Update Settings to save your changes

Notes

  • You must click Update Settings for changes to take effect

  • Email-to-fax will only work if your email address is listed as an authorized sender

  • You can configure:

    • Full fax delivery (with attachment)

    • Notification-only delivery

    • Or disable email delivery entirely

  • Settings are configured per fax number

    • If you have multiple numbers, each can have different settings

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Can’t find what you’re looking for? Our team is here to help

If you can’t find what you’re looking for, our team is ready to help!

Can’t find what you’re looking for? Our team is here to help

If you can’t find what you’re looking for, our team is ready to help!

Can’t find what you’re looking for? Our team is here to help

If you can’t find what you’re looking for, our team is ready to help!

Can’t find what you’re looking for? Our team is here to help