Faxsipit Monthly Newsletter
Often activation and deployment of an ATA at a customer premise has occurred before a port has completed. When the port completes the corresponding user profile in the portal will need to be updated and if the ATA is already ONLINE it will need to be restarted. Our porting department can assist with these final […]
Fax continues to be a major communication tool. While many people think email may be the answer, the fact is that using fax to transmit data is still a viable, growing and evolving means of communications for business. Taking a close look, it’s not just your specialized businesses like legal firms or healthcare organizations that […]
The FaxSIPit website support page has an RSS Feed you can subscribe to and it will automatically inform you when there are updates to this page. During an event we provide updates every 30 minutes or more frequently as the situation dictates. At FaxSIPit we work incredibly hard to ensure your client’s services are functioning […]
An important point to consider before submitting any LNP requests for fax telephone numbers is if there is an existing pending order already on the account. This could be an order on any of the TNs that are listed under the Billing Telephone Number. If this is the case, such as a port order you […]
Several years ago we added faxing support for Line2 of the ATA. This means your client can have two numbers to receive faxes on. But a few agents ask why would a client need or want two numbers. There are many scenarios where this would be helpful. Your client may want to provide a local […]
If an ATA is online and you change a TN on it’s configuration the ATA must be rebooted. Sometimes when porting a DID you may have already provisioned and deployed an ATA with a temporary DID at the customers premise. If you have done so our porting department can assist in the final step of […]
Many of us have asked ourselves at one point, is there anything I can do to make a difference for the planet? Sure there is, there’s always room for improvement in almost anything. Large numbers of people work in offices, and one of the biggest concerns out there is how less paper can be wasted. […]
One of the most common fax-over-IP (FoIP) questions is how to eliminate packet loss and jitter. Thankfully, there is a solution. The problem of packet loss and jitter is the result of reliance on the T.38 transmission protocol. Both the T.38 and the G.711 protocols were not made for IP transmission. VoIP was developed for […]
Last month, we went over some ways to set up a new account when a client has an existing fax number. One option was to forward the number to another number. However this is not the best choice. There are several technical considerations why not: • Forwarding introduces another hop and contributes to a fax […]
There are some rejections we just can’t avoid, like an account freeze on the LSP side. And with fax numbers they have often had a “hot potato” history of multiple providers, so details e/u has might not be correct. Additionally, if an end user is going through a wholesale changeover of a service provider, including […]
